Technical Support – Hintel POS System Solutions

Product category

 

Do you know what is the best POS system solution?


Hintel solutions are innovative and practical embedded POS system solutions,  which are especially designed for the POS industry by Hintel, and extremely distinguished from the traditional POS systems. It is also integrated with more functionality that are rich in features, reliable at the industry level and simple to set, use and maintain; these are the best POS system solutions for the small and midium-sized store business.

 

What are Hintel POS system solution benefits?


Hintel POS solutions are realistic and new generation innovation embedded POS system solutions to the retail industry. The retail operators can benefit from its multiple aspects, and run their business in the simple approach and cut much more operating expenses in the long run. This is ideal business machine in the retail stores.

    

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Technical support and assistance


Technical Support & Assistance

   


Hintel technical supports are intended to provide the customers with information and assistance before/after sales. For existing customers who are using products of Hintel, it will attempt to answer questions or help our customers figure out the specific issues, so that customers can run their business smoothly; and for new customer our specialist will make advices and guidance on product selection. And let our customers satisfy our services as it itself is part of our business, at the same time Hintel try to make support services
cost-effective and reliable also.


For new customers who want to make consultation on the product matters, please send the email to support@hintel-tech.com, and make sure you include all the relevant information as below: 


  What is your plan to purchase

  How many terminals you want in your business

  Which solution you prefer (the embedded or PC-based)

  What is your budget

  


And based on information provided by you, our specialist will make advice for you and help customers make the right choices and action. For existing customers, if you happen to encounter issue with store operation, please send the email to support@hintel-tech.com, and make sure you include all the relevant information as below: 

 

  Which version of terminal application and Back Office are you using

  Which point of sale machine model are you using

  Please describe the error or issue you are getting in as much detail as possible 

  You can attach the screen pictures if necessary

  What steps you have already tried

  If possible, please provide much more info or comments as it may help us to speed up to analyze and locate the root problem

  


And If you don't get a response within 24 hours, you can send a message to us again. And also, please note that our normal response time is within 2 working days except for Weekend and public holiday.

 

 

 

 

 

 


 
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Resources Related to Hintel Technical supports:

 

1.  POS Terminal Applications

2.  POS Back Office Management System

3.  About Hintel Innovation Embedded POS System Solutions

4.  How to Choose the Right POS System for Your Business  

5.  After-sales Services